Support

Subscriptions are managed by Apple, not inside Alpho. On your iPhone or iPad: open Settings → tap your name at the top → Subscriptions → Alpho → Cancel Subscription.

Cancel at least 24 hours before your period ends to avoid the next charge. You keep access until the end of the period you've already paid for.

Both plans start with a 7-day free trial. If you cancel before the trial ends, you're not charged. If you don't cancel, the trial rolls into a paid subscription — $2.99 per month or $24.99 per year, depending on the plan you chose.

Refunds are issued by Apple rather than by us, since Apple handles all billing. Request one at reportaproblem.apple.com using the Apple ID that made the purchase. If Apple declines and you think something went genuinely wrong, email us and we'll do what we can to help.

Open your profile in the app and tap Restore Purchases. Make sure you're signed into the same Apple ID you used to subscribe. If it still doesn't unlock, email help@alpho.app with the Apple ID email you purchased under and we'll sort it out.

Open your profile settings and choose Change email. You'll need your current password, and you'll get a confirmation link at the new address — the change takes effect once you tap it.

Use the delete option in your profile settings, or email help@alpho.app from your account address. We remove your journal, prayers, and practice history.

Two things to know: prayers you posted anonymously to the community wall may remain, since they carry no link back to you — tell us if you want a specific one removed. And deleting your account does not cancel your subscription; you'll need to cancel that separately in your device's Settings.

Alpho tailors verses, prayers, and saints' wisdom to the tradition you chose — Catholic, Orthodox, Oriental Orthodox, or General Christian. You can change your tradition any time in your profile settings, and the content will follow.

A day counts once you complete at least one practice that day, based on your device's time zone. If a day still looks wrong after you refresh, email us with the dates involved and we'll look at it directly.

Please tell us — we'd genuinely rather know. Email help@alpho.app with what you saw and where you saw it. Saints' stories are written from primary sources and reviewed, but if something slipped through we'll correct it.

Email help@alpho.app with what you expected, what happened instead, and a screenshot if you can. Your device model and iOS version help too. Screenshots make fixes much faster.